FAQS

How much notice needs to be given before I move out?

All contracts are month-to-month. However, we do require a 10-day notice before you move out.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, American Express, and Discover.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

How do I know how much storage space I will need?

You can either use our Storage Estimator on our website or call our manager for assistance.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Do I need to bring my own lock?

You may bring your own lock or they are available for purchase in the office.

Does there have to be someone in the office to let me through the security gates?

No. The gates are on a timer and will open automatically as you enter the facility.

Do you have handcarts and dollies available at your facility?

We do have a dolly available but it is on a first come, first serve basis.